- What is your cancellation policy?
Cancellation Policy for All Services
At Moonlion Safaris, we take great care in planning every trip—securing hotels, arranging services, and confirming all details well in advance to ensure a seamless experience. Since these expenses are paid upfront, we are unable to offer refunds if your plans change due to health, work, family, or financial reasons. This policy helps us maintain small group sizes, deliver high-quality trips, and provide personalized service—the way we believe travel should be.
We want you to book with confidence. If you’re concerned that unforeseen changes might affect your ability to join a trip, we strongly recommend purchasing travel insurance. You can choose a trusted provider or explore options on SquareMouth, which offers a variety of policies from different providers for easy comparison.
In the rare event that Moonlion Safaris must reschedule or cancel a trip, you will have the following options:
• Join us on the rescheduled dates (we will do our best to select times that accommodate everyone),
• Apply your payment toward another adventure of your choice, or
• Receive a full refund.
This ensures you can book with peace of mind, knowing we have you covered.
Moonlion Safaris 